In June 2011, a male massage therapist sent me his resume looking for employment. I didn’t respond to him because we don’t have much demand for male massage therapists.
By August 2011, Body Restoration started to get calls from people looking to use their Eversave coupon. When we told them we were not running any deals with Eversave, they didn’t believe us. The exchange of words between the desk managers and the callers with these Eversave coupons was becoming testy.
I discovered that the male massage therapist who sent his resume back in June had opened a massage center on the same street just three blocks from our location with the exact use of the name “Body Restoration.” He had copied and tweaked a good chunk of Body Restoration’s web site content. He proceeded to sell a ton of Eversave coupons under the guise of our spa’s name.
I called him and informed him that the name “Body Restoration” has been trademarked since 2001. He agreed to change the name of his business and decided to go with something else. I thought, “ok, let’s see how this goes.” People are still confused by this and are purchasing his deals and calling us to secure their appointments.
Reading his bio on his web site is vastly different than the resume he sent me in June 2011. There is no indication that he has been in business since 2004 as a massage therapist.
In fact, there is a Yelp badge on his web site’s home page that says, “We have 37 five star reviews on Yelp.” Nothing could be further from the truth. Yelp lists about five or so reviews on his place.
A loyal client of Body Restoration arrived for her appointment and told us she would like to use the Eversave coupon we are running. She took out her phone and showed me the panel where the promotion is listed. I had to reassure her three times that it was not our promotion. She seemed completely blind sided, disappointed and in disbelief.
When purchasing (from these deal sites) spa treatments at rock bottom prices, please remember: if it sounds too good to be true, it probably is.
There is only one Body Restoration Spa in Philadelphia. Any like-sounding spa names in center city, Philadelphia are meant to confuse the public into purchasing deals.